Legal & Policy

Service Delivery Policy

A quick, plain-language look at how we start projects, what to expect on timelines, and how we work together — from kickoff to delivery.

Last Updated:  July, 2026
What We Deliver
Services covered by this policy

This policy explains how GrowthBowl plans, delivers, and completes work for clients — covering timelines, responsibilities, and the terms that apply to every project or retainer. It should be read alongside your signed proposal or agreement, which takes precedence if the two ever conflict.

SEO Performance Marketing Social Media Website Development Branding & Creative Content Marketing Lead Generation Growth Consulting Marketing Strategy

The exact scope and deliverables for your project live in your proposal or statement of work — this page covers the general process that applies across all of them.

Kickoff & Timelines
When work begins and what to expect

Work begins once your agreement is signed, any upfront payment is confirmed, required assets and access are shared, and onboarding is complete. The project clock starts from that point — not from the signing date — so getting these to us quickly keeps things on schedule.

ServiceTypical Timeline
Website / Landing Page4–12 weeks, depending on complexity
SEO CampaignSetup in 2–4 weeks; results in 3–6 months
Social Media ManagementFirst calendar in 7–14 days, then monthly
Paid AdvertisingLaunch in 5–10 business days
Branding & IdentityConcepts in 2–4 weeks; full delivery in 4–8 weeks
Growth ConsultingAudit in 1–2 weeks; strategy in 2–4 weeks

These are estimates for planning purposes. Binding dates for your project are set in your proposal or scope document.

Working Together
What we need from you

Good delivery is a two-way effort. Here's what keeps a project moving smoothly:

What We Need From You

  • Accurate, up-to-date info about your business and goals
  • Timely access to brand assets, logins, and accounts
  • One clear point of contact on your side
  • Consolidated, actionable feedback

Reviews & Approvals

  • Standard scope includes 2 revision rounds per deliverable
  • Feedback expected within 3–5 business days
  • No response in 7 business days = deemed approved
  • Requests outside the agreed scope are quoted separately

We deliver work over email, shared drives, project boards, live calls, or direct deployment — whichever suits the deliverable. Late feedback, missing assets, or slow approvals on your end will extend the timeline accordingly.

Delays & Limits of Responsibility
What we can and can't control

Some things sit outside our control — third-party platform outages or policy changes (Google, Meta, hosting, domains), technical disruptions, regulatory shifts, or events like natural disasters. When these happen, we'll flag them promptly and resume work as soon as reasonably possible, with timelines adjusted to match.

We aim for measurable results, but digital marketing outcomes depend on many variables we don't control. So while we commit fully to the process, we don't guarantee specific rankings, lead counts, or revenue figures unless it's written into your agreement — and our liability for any engagement is capped at the fees paid for that service period.

These limits don't override any liability that can't legally be excluded. Questions about a specific risk? Raise it with us before signing.

Completion & Retainers
How we wrap up work

When Work Is Done

  • You approve it in writing, or
  • All agreed deliverables are handed over, or
  • 7 business days pass with no feedback (deemed accepted)

Ongoing / Retainer Work

  • Runs monthly unless otherwise agreed
  • Reporting monthly, with reviews on a regular cadence
  • 30 days' notice to pause or end — no lock-in

Final files and access are transferred once all outstanding invoices are settled.

Updates & Contact
How to reach us

We may update this policy from time to time to reflect how we operate. Active clients will be notified of material changes, and continuing to work with us after that counts as acceptance of the update. Questions about this policy or a delivery in progress can go to:

Email
hello@growthbowl.com
Phone
+91-9811110479
Address
Noida, India

Questions about this policy?

Our team is here to help. Reach out for clarity on any provision.

Contact us